Certified quality
The University Hospital of Cologne is legally obliged to have a quality management system. Quality management ensures that processes run smoothly and that their quality can be continuously improved so that patients and employees are satisfied. Certification is currently still on a voluntary basis.
Consumer expectations of the quality of healthcare services are constantly increasing. We have had selected procedures and services assessed by independent certification bodies so that you can find out about our diagnostic and therapeutic services.
The medical laboratory of the Institute of Human Genetics has been successfully tested and accredited by the German Accreditation Body (DAkkS) (registration number D-ML-13253-08-00; list of accredited procedures). The laboratory thus fulfills all relevant requirements of the DIN EN ISO 15189 standard for medical laboratories. The technical competence of the employees and the quality and efficiency of the procedures used are therefore regularly monitored.
All processes within the institute are described in detail and transparently in the institute's own QM manual, which can be viewed by all employees. The QM system is continuously developed and "lived" at regular staff meetings. Suggestions for improvement are discussed and implemented promptly if necessary.
In addition, the Institute of Human Genetics takes into account the European requirements for handling in-vitro diagnostics(IVD Directive of the European Parliament and of the Council; Regulation (EU) 2017/746).